Privacy Policy

Last updated: 25 February 2026

EK SOCH EK PAHAL Foundation (“we”, “us”, “our”) operates the website www.eksochekpahal.in (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Website or make a donation. By using the Website, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide directly

Name
Email address and phone number
Billing address or basic postal address
Donation amount and preferences (one‑time / recurring, specific campaign, etc.)
Any information you submit through contact forms, volunteer forms, feedback, or comments

1.2 Payment information

When you donate online, your payment is processed through secure third‑party payment gateways. We do not store your full card details, UPI PIN, net‑banking password, or other sensitive payment credentials. These are collected and processed directly by the payment provider in accordance with their own security standards.

1.3 Automatically collected information

When you browse the Website, we may automatically collect certain technical data, such as:

IP address
Browser type and version
Device type, operating system
Pages visited, time and date of visit, time spent on pages
Referring website or source

This data is used mainly for analytics, security, and to improve user experience.

2. Use of Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to:

Remember your preferences and settings
Understand how visitors use our Website
Improve the performance and content of the Website
Support donation and login/session functionality (where applicable)

You can control cookies through your browser settings. Essential cookies required for the basic functioning of the Website may remain active; disabling certain cookies may affect the usability of some features.

3. How We Use Your Information

We may use the information collected for the following purposes:

To process and confirm your donations and issue receipts
To respond to your queries, feedback, or requests
To share updates about our activities, impact stories, campaigns, and events (where you have opted in or where permitted by law)
To maintain internal records for accounting, audit, and statutory reporting
To analyze Website usage and improve our content, design, and services
To prevent fraud, abuse, or security threats and comply with legal obligations

4. Legal Basis for Processing (where applicable)

Depending on the jurisdiction and applicable data protection laws, we may process your personal data based on one or more of the following:

Your consent (for example, when you sign up for newsletters)
Performance of a contract or processing your donation
Compliance with legal obligations (tax / regulatory reporting, anti‑money‑laundering checks)
Our legitimate interests in running and improving our charitable activities and Website, provided such interests are not overridden by your rights.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share your information only with:

Trusted third‑party service providers such as payment gateways, email service providers, cloud hosting, analytics tools, or IT support, strictly for purposes of operating the Website and processing donations
Auditors, accountants, legal advisers, or regulators where required by law or to protect our legal rights
Law enforcement or government authorities when required to comply with applicable laws, court orders, or legal processes

These third parties are expected to handle your data securely and only for the specified purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration, including:

Use of secure connections (HTTPS) on our Website where feasible
Reliance on PCI‑DSS compliant payment gateways for processing online donations
Restricted access to donor and user information within the organization on a need‑to‑know basis

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, including:

Legal, accounting, or reporting requirements
Tax and regulatory obligations related to donations
Historical records of our donor base and impact (where appropriate)

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable law.

8. Your Rights

Depending on applicable law, you may have certain rights regarding your personal information, including:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your data, subject to legal and operational requirements
The right to withdraw consent for communications (for example, unsubscribe from our mailing list)
The right to object to or restrict certain types of processing, where applicable

To exercise these rights, please contact us using the details in Section 11. We may need to verify your identity before processing certain requests.

9. Communications and Opt‑Out

We may send you emails or messages regarding:

Donation confirmations and receipts
Important information about your account or transactions
Updates about our projects, campaigns, and events (where permitted)

You can opt out of promotional emails at any time by using the “unsubscribe” link (if available) or by contacting us directly. Please note that you may still receive essential communications related to your donations or legal notices.

10. Third‑Party Links

Our Website may contain links to other websites or services that are not operated by us (for example, social media pages, partner organizations, news articles). We are not responsible for the privacy practices or content of such third‑party sites. We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our Website and donation system are not specifically directed at children. We do not knowingly collect personal information from children below the age permitted by applicable law without appropriate parental or guardian consent. If you believe a child has provided us personal information without such consent, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website features. The updated Policy will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact:

EK SOCH EK PAHAL Foundation
ED1‑203, Sector‑D1, L.D.A. Colony,
Kanpur Road, Lucknow – 226012, Uttar Pradesh, India
Email: artibhatia5769@gmail.com